Terms of service

Product Use, Safety and Liability

Product Information

We make reasonable efforts to ensure that all product descriptions, ingredient information, directions for use, and other content provided on our website are accurate at the time of publication. However, product formulations, packaging, and ingredient lists may be updated from time to time. Customers should always review the product packaging and ingredient list supplied with the product before use.

Patch Testing and Safe Use

Our products are intended for external use only unless expressly stated otherwise.

As skin types and sensitivities vary between individuals, customers are strongly advised to perform a patch test before using any product for the first time. Patch testing should be carried out at least 24–48 hours before full application.

Customers must follow all usage instructions provided with the product and discontinue use immediately if irritation, discomfort, sensitivity, or any adverse reaction occurs.

Allergies and Sensitivities

Customers are responsible for reviewing all ingredients and determining whether a product is suitable for their personal circumstances.

We do not warrant or guarantee that any product will be free from ingredients that may cause allergic reactions, sensitivities, or other adverse effects in particular individuals.

By purchasing and using our products, customers acknowledge that individual reactions may occur and accept responsibility for assessing ingredient suitability before use.

Results Disclaimer

Individual results may vary depending on skin type, lifestyle, environmental factors, application methods, and other variables beyond our control.

Any testimonials, reviews, or product descriptions published on our website are provided for informational purposes only and do not constitute a guarantee of specific results.

Limitation of Liability

To the fullest extent permitted by applicable law, we shall not be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages arising from or related to the purchase, use, misuse, inability to use, or performance of any product.

Where permitted by law, our total aggregate liability arising from any claim relating to a product shall not exceed the purchase price paid for the product giving rise to the claim.

Customer Assumption of Risk

By purchasing and using our products, customers acknowledge and accept that cosmetic and skincare products may affect individuals differently and that use of any product is undertaken at the customer’s own discretion and risk.

Customers assume responsibility for ensuring that products are appropriate for their intended use and personal circumstances.

No Medical Advice

Information provided on this website is for general informational purposes only and is not intended to diagnose, treat, cure, or prevent any disease or medical condition.

Customers should consult an appropriately qualified healthcare professional regarding any medical concerns, allergies, skin conditions, or treatment decisions.

Statutory Rights

Nothing in these Terms and Conditions shall exclude, restrict, or limit any rights or remedies that cannot be excluded, restricted, or limited under applicable law, including consumer rights and protections applicable in the United Kingdom or other jurisdictions where products are sold.